XUBIFIT QUESTIONS

What exactly is XUBIFIT?

As America’s leading website for locating qualified fitness professionals, our website virtually eliminates the confusion of hiring a fitness professional capable of delivering results.The most important thing we do at XUBIFIT is to provide those seeking better health through fitness with access to some of the nation's most qualified and highly recommended fitness professionals capable of delivering personalized workout programs, nutritional guidance, and perhaps most importantly… motivation!
Secondly, our all-inclusive website delivers a variety of trustworthy health & fitness articles, healthy recipes and even cooking videos.
In the not too distant future, XUBIFIT will expand into additional areas within the field of fitness; supplements, fitness gear, fitness equipment, and on-demand live exercise classes.

Are the Fitness Professionals on the XUBIFIT website actually the most qualified in the U.S.?

Even if we had the opportunity to review all 250,000+ Fit Pros in action, we would be unable to make that judgment for you personally.  That is why we depend on individuals who have been directly trained by Fit Pros to leave either a Thumbs Up or Thumbs Down and a written review of their experience so that others can make a more informed decision prior to hiring a Fit Pro.

Do Fitness Professionals actually work for XUBIFIT?

 No.These individuals work for themselves and have chosen to allow XUBIFIT to assist them with locating clients that are serious about their health and well-being.

Is XUBIFIT responsible for making sure I am satisfied with my Fitness Professional?

We want nothing more than every individual seeking better health through fitness to have a positive experience with their Fit Pro, but we have no way to ensure that your choice in Fit Pros will be all you expected.  If for some reason you are not satisfied with your Fit Pro, take a moment and write to him/her and explain your expectations and where exactly he/she failed to deliver.If for some reason you feel that your Fit Pro is not qualified to instruct others, take the time to leave them a review so that others may be made aware of his/her qualifications or lack thereof.If your Fit Pro has done something that you believe to be inappropriate, we encourage you to contact your authorities and promptly file a complaint.

How do I find a Fitness Professional on the XUBIFIT website?

At any time, you can click on the “Find A Fit Pro” link highlighted in the navigation bar at the top of every page or at the bottom of every page. This will allow you to view fitness professionals in your town/city/providence or all the way across the nation.  You will also find additional links throughout the entire site to assist you with finding a Fit Pro.

Why does XUBIFIT use a “Thumbs Up” / “Thumbs Down” system versus a traditional “Five Star” review method?

As we tossed the TU/TD versus Star concepts around the office, one of our team members told us about a review she once read regarding a person that left a rather dismal review about her experience with a Fit Pro --- it went something like this:“The reason that I did not give my personal trainer five stars is because I removed one star because he was 15 minutes late for our first session, and I removed one star because he doesn’t always smell fresh, and I removed one star because he was not as fit looking as I thought he should be.”Obviously, we weren’t there, and being late is very much a pet peeve around our office.  However, most Fit Pros work 8-12 hours a day frequently training clients every single hour, and working these many hours oftentimes leaves little time to refresh, and even less time to find time to stay as fit as most Fit Pros would like.We keep it simple, if you enjoyed your Fit Pro, give them a Thumbs-up, and if your experience was poor, then give them a Thumbs-Down

What is the cost to use XUBIFIT?

XUBIFIT was created with the goal to assist ONE MILLION PEOPLE with reaching their health & fitness goals.  In order to do that we created a site where people can find a Fit Pro to help them finally achieve their goals.  It is our immense pleasure to have you to search our website for free with the hopes of locating the right Fit Pro to deliver you to your better health destination.

Why should I hire a Fit Pro from XUBIFIT?

Statistics show that on average, people are twice as likely to succeed with achieving a fitness goal with help from a Fit Pros.  So, whether you hire a Fit Pro from XUBIFIT or somewhere else, a good fitness professional is a great investment.
Secondly, at XUBIFIT our only focus is to connect those seeking health & fitness results with the Fit Pro that is capable of delivering results.  Our website is designed to assist you with finding Fit Pros knowledgeable in 1-ON-1 training, Online Training and PHIT (Professional Hybrid Interval Training --- 1-ON-1 training combined with online training).

Does XUBIFIT charge anything to hire a Fit Pro through its website?

Nope.  The only person you have to pay is the Fit Pro that you hire to get you fit.

Does XUBIFIT verify Fit Pros?

While we attempt to take steps to verify that a Fit Pro is who they say they are, we are virtually unable to make any guarantees regarding a Fit Pros ability or even if the Fit Pro is who they say they are.  Here are some ways we try to provide peace of mind:
Firstly, we require Fit Pros to submit a Photo Identification [valid driver's license, government-issued identification card, military identification or passport] and copies of their primary training certification so that we are able to make sure that they are qualified to coach their clients in their respective field of fitness training.
Secondly, we encourage all Fit Pros to invest in themselves by selecting to have a thorough background check performed via a third-party entity through our website.  If the Fit Pro passes its background check, they will receive a badge of certification on their personal biography page to assure you that they are truly an honorable fitness professional.
Lastly, all Fit Pros must maintain a positive rating of at least 70% with their clients or risk losing his/her “Verified Badge”.
WARNING: Not all sex offender websites contain information on all convicted sex offenders. Information is only provided for sex offenders whose information is allowed to be published by law.  Although most information is updated regularly, it should be noted that the information contained on any website may not reflect the current residence, status, or other information regarding the offender. Due to time delays in processing sex offender data, this information should be verified with the appropriate Sheriff's Office or Chief of Police.

Are all of the Fitness Professionals listed on the XUBIFIT website certified?

Yes, and no.  While all fitness professionals must provide a verifiable license/certification pertaining to their primary profession so that we can match it with the governing body that supplied it in an effort to make sure the Fit Pro did indeed acquire it at some point, we do not verify that the license/certification be current.

Does XUBIFIT allow Fitness Professionals that fail a background check to be listed on their website?

Your safety and the safety of the Fit Pros using our service is of the utmost concern for us.  With regards to Fit Pros failing a background check, if a Fit Pro is found to have been convicted of felonies, violent crimes, sexual offenses, and registered sex offender status, among other types of criminal records (see below), will be disqualifying grounds for the use of our service. Pending charges for those categories of crimes are also disqualifying

  • Aggravated Assault / Battery / Domestic Violence
  • False Imprisonment / Kidnapping
  • Murder (all degrees) / Homicide, including Voluntary or Involuntary Manslaughter and Vehicular Manslaughter
  • Rape / Statutory Rape / Sexual Assault / Offenses Sexual in Nature
  • Burglary, including Robbery / Theft / Larceny
  • Child Abuse / Neglect / Abandonment / Pornography

What do the Fitness Professionals badges represent?

All fitness professionals must procure the Screened & Approved badge prior to using our services.  In order to procure this badge, the fitness professional must possess the following:

  •  Valid government-issued photo ID, such as a driver's         license, passport or military ID
  • Verifiable license/certification pertaining to their primary         profession

Badge: Background Check
Because we as a society can never be too careful these days, we provide this badge as an opportunity for the Fit Pro to provide his/her clients with added ‘peace of mind”.  This badge and is not required of a Fit Pro in order to use our services.  If you have any questions regarding a particular fit Pro that has not received a Background Check Badge, ask them why.
Badge: Top Rated
A Fit Pro must receive at least ten (10) “Thumbs Up” and five (5) positive reviews from their clients before receiving this badge.
Badge: Elite Pro
A Fit Pro must maintain a positive rating of 80 percent or higher for at least six months before receiving this badge.

Why does XUBIFIT refer to trainers, coaches, teachers and instructors as Fitness Professionals?

We like to think of Fitness Professionals as much more than the instructor or personal trainer of old.  Today’s Fit Pros care more than just how you exercise, they want to learn about your lifestyle choices [nutrition, sleep habits, things affecting your goals, etc.] so they can provide you with the best program possible.  This extra attention to detail makes them professionals in our book.

How will I know the Fitness Professional is who they say they are?

If meeting with a Fit Pro outside a reputable gym/studio environment, we strongly recommend that you request to meet with the Fit Pro in a public forum and request to see the Fitness Professionals valid photo identification.  This identification should match the images of the Fit Pro on the Fit Pros Premiere Profile page.

Is there a money back guarantee?

Some Fit Pros offer a money-back guarantee while others do not.  Please take into account that most Fit Pros invest a considerable amount of time to effectively customize a fitness routine to meet your specific needs. So, take this into consideration before asking for a refund.  Also, be sure to get the terms of your agreement with your Fit Pro upfront and in writing.

Why do some Fitness Professionals have a Biography Page and others do not?

Fit Pros that merely wish to have their headline displayed along with their city and state are able to do so on our website for free.  However, in order to keep this site free to you, the consumer, we have to charge Fit Pros a nominal annual fee for their biography page or Premiere Profile page.  This page allows the Fit Pro to stand out from the crowd and show the world just how professional they truly are.

What is the Trainerize App?

Trainerize is a simple tool that allows Fit Pros to deliver training/exercise programs, track daily food intake via MyFitnessPal, follow fitness activity via Fitbit, provides a real-time communication platform between you and your Fit Pro and even alerts your Fit Pro when you have not completed a daily exercise routine.

How long does it take to get my exercise program delivered to my online account (Trainerize) after I join?

Depending on the type of training you are seeking, more specifically online training or PHIT, and the Fit Pros level of expertise, it may take between 1-5 days before your training is uploaded to your online account.

Are all training services created and delivered by a real-life Fit Pro?

Yes.  Your Fit Pro is not some automated system pumping out a generic “one-size fits all” fitness algorithm, but rather a real flesh & blood human being that sincerely wants you to succeed in your slaying your fitness goals.  Even if you choose online training, a Fit Pro is diligently working behind the scenes crafting a plan to help you finally reach your health & fitness goals.

Does Onsite Training (1-on-1 Training) mean that a real-life Fit Pro will meet with me in-person?

Yep!

Do I need to belong to a gym/studio to receive training?

No.  As a matter of fact, statistics show that more people actually exercise outside the traditional gym/studio environment.  If you enjoy the gym/studio, awesome, but if exercising outside the gym/studio is something you’re considering, be sure to look for a Fit Pro that is able to coach you at your residence, outdoors, office and even online.

Is it permissible to post photos of me exercising to the XUBIFIT’s Instagram account?

Studies show that people who openly share their daily fitness accounts tend to have greater levels of success simply because they felt more driven to succeed.  At XUBIFIT we encourage you to share your journey with us and everyone around the world.  Tell us about your Fit Pro, your workouts, your meal preps, and anything or anyone else that was an integral part of your success. Remember, keep it clean!

Will my program include nutrition counseling?

We are currently in the planning stages of development for a XUBIFIT nutritional program for Fit Pros and their clients.  However, be sure to ask you Fit Pro if they currently use another program or if they can suggest a user-friendly program to you.

If I train outside the gym/studio do I have to have my own equipment?

Most, if not all Fit Pros that train outside the traditional gym/studio environment are capable of providing all of the necessary equipment needed to fulfill your workout needs. If you are training exclusively online and not with a Fit Pro, then you might need to acquire the equipment that your Fit Pro suggest in order to meet the fitness requirements they have designed for you.

Is Online Training suitable for the novice?

Perhaps.  We say perhaps only because some people tend to think of online training as an easier fitness option versus that of traditional training in a gym environment.  And oftentimes, these same individuals tend to not consult a physician prior to beginning an exercise regimen.

Firstly, it should be noted and understood that exercise in any form can be rigorous, and we strongly suggest that anyone with questions regarding their health should consult a physician.  Conversely, online training when performed properly is just as safe as exercise received anywhere else… with the exception that you are commonly by yourself.It should be noted that online training is quickly becoming a preferred form of fitness training for persons of all levels of experience.

How do I get started?

Choose “HOW” you want to get fit, then choose “WHO” you want to get fit with, and finally choose “WHERE” you want to get fit.  Our database will then provide you with every Fit Pro matching your search criteria.

If I travel often will this service work for me?

Most always, yes!  Inform your Fit Pro of your needs and have them develop a fitness plan that best accommodates your needs.  Obviously, if you are staying in a place with a gym on-site, make sure you let your Fit Pro know exactly what equipment is available.  Conversely, if you are staying somewhere without a gym then make sure your Fit Pro develops your programming with body-weight exercises --- if it’s good enough for Mr. Hershel Walker, it’s good enough for everyone.

Do I have to choose a Fitness Professional in my zip code?

If you are interested in Online Training, then absolutely not.  The beauty of our training platform is that you can hire a Fit Pro from across the country and you can access your exercise plans from anywhere you have a connection and then exercise anywhere, anytime at your convenience.

Am I too old for resistance training?

Most likely not!  But don’t take our word for it, use a search engine and search for persons like 97-year old Charles Eugster who began resistance training at the ripe age of 87, or 77-year old Ms. Ms. Willie Murphy who can lift twice her body weight.

If you are elderly or have some physical restrictions that may limit you from certain exercises, feel free to contact Fit Pros in our network and ask them questions before hiring them.

Will I benefit from resistance training if I’m older?

Indeed!  However, Medical research supporting this study is too vast to put here.  Do some research yourself, and when you return be sure to hire a Fit Pro capable of assisting you with finally reaching your health & fitness goals.

How customized will my exercise/training program be?

The truth is, a pushup is a pushup and a pullup is a pullup.  However, not all individuals should be doing pushups, pullups, and other exercises until their body is ready for such specific activities.  Your Fit Pro will take into account your wants, then assess your needs and formulate a plan that is created to specifically meet your goals.

How will I learn to properly perform exercises?

Learning how to properly perform any exercise is by far the most important skill required to effectively reach better health.  Bad form almost always leads to injury, and injury, no matter how small oftentimes leads to individuals giving up on their fitness goals.

If you are working out online, you can simply click on the video button for each exercise to learn the proper techniques of all exercises that your Fit Pro has included in your fitness routine.  If you are working out 1-on-1 with your Fit Pro they will take the time to properly instruct you on the ‘proper’ method to perform each exercise. However, Fit Pros are human and sometimes forget which clients they’ve instructed, so do not be afraid to ask your Fit Pro any question that you may have regarding proper form or any other question as it relates to your exercise regimen.

How much does a Fitness Professional charge?

It depends on your wants, your needs and the Fit Pro you choose.
If you want a Fit Pro that works in a gym to train you, you might pay less than you would for a Fit Pro that travels to your home, office or outdoors to train you, and you might pay even less for an online Fit Pro than you would a Fit Pro in a gym.  If you are wanting three sessions a week versus one session a week, you might receive a per session discount for bulk packages or group training.  Additionally, you might pay more for a Fit Pro with years of experience and multiple certifications versus a Fit Pro with less knowledge and fewer certifications

If I am currently rehabbing from an injury is it safe to work out with a Fit Pro?

To be safe, you should always consult your doctor or physical therapist prior to engaging in any physical activity --- with or without a Fit Pros instruction.

What steps do you take To secure my data?

XUBIFIT employs industry-standard Secure Socket Layer (SSL) and Hypertext Transfer Protocol Secure (HTTPS) encryption which measures all data exchanged between the User and our application. For more information, please refer to our Privacy Policy.  Additionally, our website has received the McAfee SECURE Certification --- No Malware or Malicious Links, Valid SSL Certificate and No Phishing Detected.

How often will my online Fit Pro check in with me?

Having frequent contact with your Fit Pro is important to ensure that you’re making consistent progress each week. How often you and your Fit Pro communicate via our app, text messaging, telephone, etc. is commonly based on a pre-priced package purchased from your Fit Pro.

How will my Fit Pro correct my exercise form?

Having good form when working out is extremely important – both for injury prevention and for making good progress.
If you are not receiving 1-ON-1 training sessions from your fitness professional, then you should inquire about purchasing an upgrade phone call or video conference from your Fit Pro.
For a phone consultation, you would provide a video of yourself performing questionable exercises by emailing the video to your fitness professional.

Your fitness professional will then review the video and provide you with feedback during your consultation.For a video consultation, you would perform questionable exercises live via an Internet connection so that your fitness professional can provide you with feedback during your video consultation.

How will my Fit Pro measure my progress?

You and your Fit Pro will measure your progress in a variety of different ways, including changes in:

  • Your strength levels
  • Your weight
  • Your body fat percentage
  • Your body measurements (waist, arms, etc.)

Most, if not all of this can take place through the Trainerize program.

In addition, you’ll be taking regular progress photos (kept private between you and your Fit Pro) and uploading them to your online account so you’ll be able to clearly see all of the visual improvements you’re making!

How long before I see results?

As you might have guessed, this is our most common question.  Honestly, there are many factors that attribute to an individual meeting their fitness goals.  Perhaps one of the most important factors in achieving results is having a professional motivating along your journey.  Here are some other factors that can play an important role in your success:
Your genetic disposition, your physiological adaptation to prescribed exercises, the amount of effort you apply to each workout, your level of consistency to follow your prescribed workouts, the amount of rest and sleep you receive, your ability to follow a proper diet and your determination to not become discouraged and give up.
EXAMPLE: A co-founder of XUBIFIT had only been in a gym twice in his life, 30 years prior to being with a life or death scenario; exercise and lose weight or his next heart attack might be his last.
He buckled down, made a commitment to his family to get healthy and he was able to lose 32 pounds in 12-weeks. His accomplishment allowed him to go on and win the Body-for-LIFE transformational championship for men over 46 – he was 50.Set your goal, and make sure your Fit Pro is committed to getting you across the finish line.

What if I don’t have or want a gym membership?

While you may wish to invest in minimal equipment such as resistance bands, a proper stability ball, and even perhaps minimal weights (i.e. Dumbbells) and a bench, bodyweight exercises are a great alternative.  Read the story about Mr. Hershel Walker if you have doubts about the effectiveness of bodyweight exercises.The truth is, nearly 60 percent of all gym memberships are rarely, if ever used.At XUBIFIT, fitness is on your terms! You are no longer at the mercy of hiring a trainer in a gym to reach your health & fitness goals because we have Fit Pros that are capable of effectively training you at your home, office, outdoors and even online… as well as the gym. Choose the way you want to get fit, find a Fit Pro that meets your needs and find out how they intend to get you to your goal

What kind of equipment do I need to exercise with at Home?

While you may wish to invest in minimal equipment such as resistance bands, a proper stability ball, and even perhaps minimal weights (i.e. Dumbbells) and a bench, bodyweight exercises are a great alternative.  Read the story about Mr. Hershel Walker if you have doubts about the effectiveness of bodyweight exercises. If you have chosen Onsite training at your home, office or outdoors, Fit Pros commonly supply their clients with the equipment they need in order to succeed.

What exercise program will I follow?

Your exercise program will be tailored specifically to your needs. Your Fit Pro will design each workout based on your goals and physical abilities and make necessary adjustments to your program to assure safe and efficient workouts.

Does Online Training really work?

Indeed!  Online training has worked for countless numbers of people, but like any form of exercise, the person paying for the workout must be willing to put in the effort to achieve the results.  Your Fit Pro will provide you with a highly effective personalized workout plan, and oodles of motivation without ever having to leave the convenience and comfort of your own home.

How do I know if I am doing the exercises correctly?

Every exercise that your Fit Pro provides you with comes with detailed, yet easy to follow instructions and short instructional videos that you can view on your smartphone, tablet or computer.

How can I find ratings and reviews about Fit Pros?

From the Fit Pros Premiere Profile Page, you will locate their ratings and reviews toward the bottom of the page.

How can I leave a rating and review for my Fit Pro?

From the Fit Pros Premiere Profile page, you will locate a link below their ratings and reviews toward the bottom of the page. Click the link and write your review.

Can I call XUBIFIT for more information?

Because Fit Pros works for you and we essentially work on behalf of the Fit Pro, we do not accept phone calls from the general public.  However, if a Fit Pro has performed an act that could be considered inappropriate, we would very much like to know.  Please send us an email at CustomerCare@xubifit.com describing the incident(s) and we will look into the matter expeditiously.  Additionally, if you feel this matter has reached a level where it should be reported to law enforcement, we strongly encourage you to do just that at your earliest convenience.

CAUTION :

Please consult a physician or other health care professional before beginning any diet or exercise program. Articles, blogs, recipes, videos, and any other information regarding health, fitness and nutrition is provided for educational purposes only, and not as medical advice. This information is not intended as a substitute for, nor does it replace professional advice, diagnosis, or treatment from a qualified health care professional. Results may vary, and testimonials are not claimed to represent typical results.

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